We know many of you have heightened concerns about the COVD-19 virus and we want to let you know that here at IVRSM, you're pet is entering a clean and healthy environment.
In our office, we follow strict standards for maintaining a healthy environment. Our team practices regular hand hygiene, and disinfects our practice regularly throughout the day, with a special focus on public areas such as door handles. We do our best to exercise preventive health for our patients and clients.
If you have an appointment, we are now providing curbside check in, so please call us from our parking lot and let us know you have arrived. We will have a staff member come out and bring your pet in for their appointment.
The staff is very nice and knowledgeable. Doctors are helping out and give full information. We are doing visits by appointment and the wait time is 10-15 minutes. Good veterinary clinic.
My success story with HPACC And Integrative Therapy has an excellent history that goes back to when I first started using their services in 2007. Dr. Arlene was the veterinarian for my black lab and has since taken on my 2 Golden retrievers, a Shar-Pei/Lab mix, and a total of 7 cats. She and her excellent staff have served me and my animals well. When I lost one of my Golden’s, almost everyone in the staff reached out, as they truly loved Digger.
Unfortunately, I cannot say that for other vets and staff that I’ve used in previous years to find Dr. Arlene. I highly recommend HPACC to friends, neighbors, and co-workers and will unless I leave Illinois.
After our initial exam, the staff was great and worked with me to get everything scheduled to work around my work schedule and to tweak his program because he didn’t do well with some therapies. My dog is responding great to his therapies and he LOVES all of the therapists! You can tell they all love their jobs and animals!!!